Frequently Asked Questions
Welcome to our FAQs page, where we aim to answer all your questions regarding shipping, payments, orders, and returns. At Ndamakit.com, we’re committed to providing a seamless shopping experience for our customers. If your question isn’t answered here, please don’t hesitate to contact us at support@ndamakit.com.
SHIPPING
How long does shipping take?
Shipping times vary depending on your location and the shipping option you select at checkout. Typically, orders are delivered within 3-5 business days for domestic shipments and 7-15 business days for international shipments. We'll provide you with a tracking number once your order has shipped so you can monitor its progress.
Do you ship internationally?
Yes, we ship to most countries worldwide. International shipping rates and times vary by destination. Please select your country at checkout to see shipping costs.
How can I track my order?
Once your order has been shipped, you will receive an email with a tracking number. You can use this number to track your order's progress through our carrier's website. If you have any issues tracking your order, please contact us.
What shipping carriers do you use?
We partner with major carriers to ensure your order arrives safely and efficiently. Our primary carriers include DHL, FedEx, UPS, and USPS. The carrier used for your shipment will be selected based on the shipping method you choose and the destination of your package.
PAYMENT
What payment methods do you accept?
We accept a variety of payment methods including Visa, MasterCard, American Express, PayPal, and Apple Pay. Payment options may vary based on your location.
Is my payment secure?
Absolutely. Ndamakit.com uses SSL encryption technology to ensure that your personal and payment information is kept confidential and secure during transmission. You can shop with confidence knowing your data is protected.
Can I change or cancel my order after payment?
This is the answerOrders can be modified or canceled within 1 hour of placement. Please email us at support@ndamakit.com as soon as possible if you need to make changes. After this period, we cannot guarantee changes can be made, as your order may already be in processing.
Order & Retunrs
How do I place an order?
Placing an order is easy:
Browse our selection and add the desired products to your cart.
Proceed to checkout and fill in your shipping and payment information.
Confirm your order. You will receive an email confirmation once your order is placed.
What if I receive a damaged or incorrect item?
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with your order number and a photo of the issue. We will work with you to resolve the situation, whether through a replacement or refund.
What is your return policy?
We accept returns within 30 days of delivery. Items must be returned in their original condition and packaging. To initiate a return, please contact us for a return authorization and instructions. Please note that return shipping costs are the responsibility of the customer, unless the return is due to a fault on our part.
How long does it take to process a refund?
Refunds are processed within 5-7 business days of receiving your returned item. The refund will be issued to your original payment method. Please note that it may take additional time for your bank or credit card company to post the refund to your account.
How Can I Return a Product?
Kale chips Truffaut Williamsburg, hashtag fixie Pinterest raw denim c hambray drinking vinegar Carles street art Bushwick gastropub. Wolf Tumblr paleo church-key. Plaid food truck Echo Park YOLO bitters hella, direct trade Thundercats leggings quinoa before they sold out. You probably haven’t heard of them wayfarers authentic umami drinking vinegar Pinterest Cosby sweater, fingerstache fap High Life.